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ShipHero
Tap-to-Pack
$500.00 USD
Unit price
Regular price
$1,000.00 USD
Sale price
per
Kill the click. Double your throughput and eliminate screen fatigue in one touch.
In stock, ready to ship
Main features
The Tap-to-Pack system is a modular hardware interface designed to replace keyboard and mouse inputs within the ShipHero WMS environment. The device utilizes a bus-powered USB-C connection to establish active two-way communication between the packing station and the warehouse operator.
- Main Hub: Features 8 programmable mechanical buttons and a perimeter LED status strip for visual feedback.
- Expansion: Supports up to 4 additional Button Hubs via RJ45 daisy-chaining, reaching a maximum capacity of 24 physical buttons.
- Two-Way Integration: Real-time synchronization with ShipHero WMS allows the device to trigger LEDs (Blink, Stay On, Fade) and audio cues based on software states.
- NFC Reader: Integrated sensor for badge-based authentication, login, and productivity tracking.
- Connectivity: Primary connection via USB-C; expansion modules utilize RJ45 and RJ11 ports.
- Audio: Internal speakers for system notifications, action confirmations, and WMS audio commands.
- Power: Fully powered through the USB-C host connection; no internal batteries or external charging required.
- Profile Management: Cloud-based configuration allows for remote button mapping, firmware updates, and station-specific deployment.
Durability & maintenance
- Engineered for high-frequency use: Mechanical buttons designed for the repetitive physical travel of high-volume packing shifts.
- Firmware health: Automatic background updates ensure the controller’s software remains current without manual intervention.
- Secure connectivity: Features high-retention RJ45 and USB-C ports designed to prevent accidental disconnects if cables are snagged or pulled during a shift.
- Cleaning & hygiene: The matte-black finish is designed for easy maintenance. Wipe the surface and buttons with a dry or slightly damp lint-free cloth.
- Debris resistance: The high-travel design helps prevent dust ingress, but for optimal performance, a quick blast of compressed air between the buttons once a month will keep the mechanical “click” crisp and responsive.
What’s in the box
- 1x Tap-to-Pack Main Hub (8-button configuration)
- 2x Button Hubs
- 16x LED Buttons
- 2x 10 ft female to male USB-C cables
- 2x USB-C to USB-A adapters
Dimensions & weight (box)
- Height: 14.2 inch (361mm)
- Length: 16.7 inch (423mm)
- Depth: 4.5 inch (115mm)
- Weight: lb (kg)
Tap-to-Pack
$500.00 USD
Unit price
Regular price
$1,000.00 USD
Sale price
per
Tap-to-Pack
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Dimension & weight (box)
- Height
- Width
- Length
- Weight
- 14.2 inch (361 mm)
- 4.5 inch (115 mm)
- 16.7 inch (423 mm)
- lbs (kg)
Design
- Color
- Finish
- Matte-Black
- Matte anti-fingerprint coating
Performance
- Latency
- Button Rating
- Capacity
- Auth Speed
- Zero-latency physical response
- High-travel mechanical switches
- 8 buttons (Main Hub). Up to 24 buttons total with expansion
- Instant NFC badge-tap authentication
Connectivity
- Primary Link
- Expansion Ports
- Integration
- Audio
- USB-C (Power & Data)
- RJ45 (Hub-to-Hub) and RJ11 (Button-to-Hub)
- Active two-way communication with ShipHero WMS
- Internal speakers for system commands and notifications
Frequently Asked
Questions
How do I set up the buttons for my specific warehouse workflow?
Configuring Tap-to-Pack is entirely "point-and-click" within the ShipHero WMS. Using our Profile Builder UI, admins can map any hardware button to a specific action (like Print Label, Hospital, or Add Box). Once a profile is saved, it can be pushed to a single station or synced across your entire warehouse instantly. No coding or IT ticket required.
Can I expand the system if my packing process becomes more complex?
Absolutely. Tap-to-Pack is modular by design. You can start with the 8-button Main Hub and, as your needs grow, daisy-chain up to four Button Hubs using standard RJ45 cables. This allows you to scale up to 24 physical buttons, giving you enough tactile control to handle even the most complex multi-box or high-SKU shipments.
What makes this better than using a programmable keyboard or mouse?
Standard peripherals only send one-way signals to a computer. Tap-to-Pack features Active Two-Way Communication with the ShipHero WMS. This means the WMS can talk back to the device, triggering specific LED pulses to guide the packer to the next step, changing button colors to signal an error, or sending audio cues for successful completion. This allows our device to do much more than a mere controller and act as a live guidance system.
Can I configure printing and weight settings with a single click?
Yes. Through Profile Mapping, you can assign specific buttons to handle complex configurations instantly. One click can trigger a combined “Print Label & Invoice” action, while others can be set to specific box weights or dimensions. This eliminates the need to manually toggle printer settings or re-enter data. Instead, just tap the assigned button and the profile handles the rest.
Does it require charging or batteries to run?
No batteries, no charging, no downtime. Tap-to-Pack is built for the high-intensity warehouse environment, which means it is fully powered via USB-C directly from your packing station. By ditching internal batteries, we’ve ensured the device remains lightweight, avoids battery-degradation over time, and is always ready to pack the second you plug it in.
What kind of warranty comes with the Tap-to-Pack hardware?
ShipHero provides a one-year warranty on Tap-to-Pack hardware to ensure your packing lines never stay down. This covers the Main Hub for power issues, non-functional LEDs, or audio failures. The Button Hub and External Buttons are also covered against manufacturing defects and hardware failures, ensuring your investment is protected against standard warehouse wear and tear.